A Woman-Owned Business

©2018 by Spherachutes. Proudly created with Wix.com

FAQ

You Asked, We Answered

WHICH COUNTRIES DO YOU SHIP TO?

Orders are usually shipped in two weeks. However, if the order is large or if there is a delay on the fabric shipment, it could take at least 3 weeks.  If you would like to know a more specific delivery time before placing an order, just email us. You will receive an email notification when your order has been shipped.

Shipping:  $5.00 per order within the US for all orders under $250.

$10.00 for all other orders within the US.

 

International shipping rates vary, please contact us if you need a quote.  If you are an international customer and receive an error message, please contact us and we will correct the problem. International shipping is first class USPS and takes 10-15 days. International shipping costs do not include insurance or delivery confirmation.  

 

Please advise if you would like to upgrade shipping; we can provide a quote for the upgrade.  Spherachutes is not responsible for lost packages or shipping delays on international orders.

 

Alternative shipping methods are available.  Prepay or recipient account number are required for FedEx or UPS.

DO YOU ACCEPT RETURNS?

For orders that have already been shipped, there is a 25% restocking fee.  Also, shipping charges will not be refunded.  The parachute must be unused and clean to receive a refund.  All returns must be sent back within 45 days of the purchase.  Allow 30 days to process the refund.

WHAT’S THE MINIMUM ORDER AMOUNT?

We are happy to ship the smallest order to the largest order.  We love seeing our chutes in the air, no matter the size!